Privacy Policy
How Alexis Towing handles the information you share with us.
Last updated: July 23, 2026
Alexis Towing LLC ("we," "us," or "our") operates this website and provides towing and roadside assistance services across Cleveland and the entire state of Ohio. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.
Information we collect
We only collect information you choose to give us when you contact us about a tow or roadside service. This may include:
- Your name and contact details (phone number and the service location)
- Details about your vehicle and the towing or roadside service you’re requesting
- The content of phone calls you have with us
We do not sell personal information, and we do not run third-party advertising trackers on this site.
How we use your information
We use the information you provide to:
- Respond to your request and dispatch the towing or roadside service you need
- Reach you at your location and complete the service
- Communicate with you about your service by phone
- Keep records required to operate our business and meet legal obligations
How we share information
We share your information only as needed to run our business, and never for unrelated marketing:
- With trusted service providers (for example, our customer communication and scheduling software) who process information on our behalf and are bound to protect it
- When required by law, regulation, legal process, or to protect our rights, safety, or property
Data retention
We keep your information only as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.
Your choices
You can ask us to update or delete the information we hold about you at any time. To make a request, contact us using the details below.
Security
We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your data.
Children’s privacy
This site and our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.
Contact us
Questions about this policy? Contact Alexis Towing at (216) 233-6791.